Frequently Asked Questions

Straight answers about accounts, billing, domains, hosting limits, activation, and service changes.

Can I change hosting plans later? Can my website and email use different providers? Do I need to keep my own website backups? What happens when my hosting account reaches a limit? What is the difference between a domain and web hosting? When will my hosting service become active? Which currency will I be charged in? Why is my new or updated domain not working yet?