How do I request cancellation of a service?

Updated 1 hour ago 1 views

Request cancellation from the service page so the correct service is identified.

Steps

  1. Sign in and open Services.
  2. Select the service you want to cancel.
  3. Choose the cancellation action, if available.
  4. Read the effective date and data-loss warning before confirming.
  5. Keep the confirmation for your records.

Back up any website, email, and database data before the cancellation takes effect. A cancellation request does not automatically create a refund. Contact support before confirming if the wrong service or date is shown.

Still need help?

If this article did not answer your question, our support team can help.

Contact support
© 2026 SmallHost Co. ABN 16 435 781 797. All rights reserved.
Powered by  FOSSBilling
Top