Use a ticket when a request needs account access, billing records, or technical investigation.
Open a ticket
- Sign in and select Support.
- Choose the option to create a new ticket.
- Use a specific subject and describe the result you expected, what happened, and when it happened.
- Include the service, domain, invoice, or error message involved.
- Submit the ticket.
Open the same ticket to read and send replies. Keep one issue in one ticket so its history stays together. Never include passwords, API keys, card details, or one-time codes.